BERG offers full refunds in line with Australian consumer law for faulty or defective goods.

Damages and issues
Give your goods a once-over as soon as they land on your doorstep. If you spot any defects, damages, or an item that's playing dress-up as something else, let us know and we'll sort it out!

Exchanges
We currently don't offer exchanges on orders.

For anything and everything else, contact us at info@berggoods.com, and we'll endeavour to resolve your issue promptly!